Terms and Conditions

1. Introduction
Welcome to OKOROIRE​ Hot Springs Hotel! These Terms and Conditions govern your use of our website and services. By accessing or using our site, you agree to comply with these Terms. Please read them carefully.

2. Acceptance of Terms
By accessing or using OKOROIRE​ Hot Springs Hotel’s website and services, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please refrain from using our website or services.

3. Booking and Reservations
All bookings made through our website are subject to availability and confirmation.
You agree to provide accurate and complete information when making a reservation.
Rates and availability are subject to change without notice. We reserve the right to modify or cancel bookings in case of any errors or issues with your reservation.

4. Payment and Cancellation
A valid credit card is required to secure a reservation. Charges will be applied according to the booking terms.
Cancellation policies vary by rate type. Please review the specific cancellation policy during the booking process.
If you need to cancel a reservation, please do so within the provided timeframe to avoid cancellation fees.

5. User Conduct
You agree to use the website and services only for lawful purposes.
You will not engage in any activity that may harm, disrupt, or interfere with the website’s operations.
You will not use our website to upload, transmit, or distribute harmful content, such as viruses, malware, or other malicious software.

6. Privacy and Data Protection
Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

7. Limitation of Liability
To the extent permitted by law, OKOROIRE​ Hot Springs Hotel shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services.

8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of [Country/State]. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of [Location].

9. Modifications to Terms
We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page, and the revised terms will be effective immediately upon posting.

Privacy Policy

1. Introduction
OKOROIRE​ Hot Springs Hotel is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

2. Information We Collect
We may collect the following types of information:
Personal Information: Such as your name, email address, phone number, and payment details when you make a reservation or contact us.
Usage Data: Information about how you use our website, including your IP address, browser type, and activity on our site.
Cookies: We use cookies to improve your browsing experience and to personalize your interactions with our website.

3. How We Use Your Information
We use the information we collect to:
Process your reservations and provide the services you request.
Communicate with you about your bookings, special offers, or promotions.
Improve our website and services based on your feedback and usage data.
Send you relevant marketing materials (you can opt-out at any time).

4. Data Sharing and Disclosure
We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information with:
Service Providers: Third-party vendors who help us process payments, manage bookings, and deliver services.
Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or protect our rights.

5. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or alteration. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights
You have the right to:
Access, correct, or delete your personal information.
Object to or restrict the processing of your data in certain circumstances.
Opt-out of marketing communications by contacting us or following the unsubscribe link in our emails.

7. Cookies
We use cookies to enhance your experience on our website. Cookies are small files stored on your device that allow us to remember your preferences. You can disable cookies in your browser settings, but doing so may limit some website features.

8. Links to Other Websites
Our website may contain links to external sites that are not operated by OKOROIRE​ Hot Springs Hotel. We are not responsible for the privacy practices or content of those sites. Please review the privacy policies of any third-party websites before providing any personal information.

9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: admin@okohotel.co.nz
Phone: +64 7 883 4876
Address: 18 Somerville Rd, Tirau